Frequently Asked Questions

Applying at Ivory Lantana is simple! Browse our available floorplans, select your preferred home, and click Apply Now to begin your online application. Once submitted, our leasing team will review your application and follow up within 24-48. Upon approval, you will sign your lease electronically and pay your move-in costs to secure your home.

Most applications are reviewed within 72 hours of submission. Our leasing team will contact you with a decision and any next steps.

To complete your application, you will need:
- A valid government-issued photo ID
- Proof of income (see acceptable income sources below)
- Application fee per applicant

Applicants must have a combined household income of at least 3X times the monthly rent. For example, for a $2,220 apartment, a minimum income of $6,660 per month is required.

We accept:
- 60 days of current, consecutive pay stubs from the applicant’s current employer(s), along with the two most recent personal bank statements in PDF format.
- Brokerage statements in PDF format. The account must contain liquid funds totaling three times the annual market rent, or five times the annual rent when used by a guarantor.
- The most recent pension distribution statement or an income-verification letter from the pension provider’s website.
- A court order verifying alimony or child-support payments.
- The most recent benefit statement or benefit-verification letter for government payments, including welfare, disability, or Social Security.
- The previous year’s personal tax return and the most recent personal bank statement for self-employed applicants. The tax return must include Schedule C showing the business’s net profit or loss.
- Proof of student-loan funds. Only one-third of the amount may be counted as income.
- A job-offer letter and income verification on the employer’s company letterhead, provided in PDF format and dated within 30 days of the application.

If one applicant does not qualify due to their credit or criminal-background screening, that applicant must be removed from the application and cannot move into the apartment. The remaining applicant may proceed if they qualify individually. If the application does not qualify due to income, a guarantor or co-signer may be added, depending on the apartment and applicable qualifications. Please contact our leasing office to discuss your available options.

No. Our shortest available lease term is seven months.

We offer flexible lease terms ranging from 7 to 15 months. Available lease terms and pricing vary by apartment and move-in date. Please contact our leasing office for current availability and pricing.

No, we do not offer a preferred employer program at our community. 

A written notice of at least 60 days is required prior to your move-out date. Please refer to your lease agreement for full details.

On move-in day, you will meet with our leasing team to pick up your keys, complete your move-in orientation, and review the community guidelines. Before keys can be released, all move-in costs must be paid in full, proof of renter’s insurance must be approved, and proof that electricity has been established must be provided. You will also need to complete the move-in checklist through the resident portal and return your Inventory and Condition Form within 48 hours.

Before moving out, please remove all personal belongings, clean the apartment, provide a forwarding address, and return all keys, access devices, amenity bands, and garage remotes to the leasing office. The security deposit will be processed within 30 days per state law.

Yes, a security deposit is required at Ivory Lantana. Please contact the leasing office for more information on the deposit.

Your deposit is refundable, minus any deductions for damages beyond normal wear and tear, outstanding balances, cleaning charges, or other applicable charges. Refunds are processed within 30 days of move-out per applicable state law.

Yes. All residents must maintain renter’s insurance with a minimum liability coverage of $100,000. Proof of coverage must be provided prior to or at move-in and uploaded through Foxen for verification. The policy must list all leaseholders as named insured and include Ivory Lantana as an interested party. Residents who do not provide an approved personal policy, or whose policy expires during the lease term, will be automatically enrolled in Foxen’s Property Damage Liability Waiver and Personal Contents Insurance Plan at an additional monthly cost.

We offer:
- In-Person Guided Tour: Meet with a leasing professional.
- Video Tour: Our leasing team can send apartment tour videos by email.
- Virtual Tour: View available walkthroughs anytime through our Zillow page.

Tours are available during leasing office hours:
- Monday-Friday: 9:00 AM-6:00 PM
- Saturday: 10:00 AM-5:00 PM
- Sunday: 1:00 PM-5:00 PM by appointment only.
Walk-ins welcome; we recommend scheduling in advance at 561-559-2939.

Ivory Lantana offers studio, one-bedroom, two-bedroom, and three-bedroom apartment homes ranging from approximately 648 to 1,873 sq. ft. We also offer spacious villa-style homes ranging from approximately 979 to 1,873 sq. ft. Visit our floorplans to explore all layouts.

Our floor plans vary by number of bedrooms and bathrooms, square footage, layout, and home style. We offer studio, one-bedroom, two-bedroom, and three-bedroom apartment homes, along with larger villa-style options featuring attached one-car or two-car garages. Visit our floorplans for full layout details.

When available, absolutely—we will do our best to show you your specific apartment. If the apartment is currently occupied or not ready to tour, we can show you a representative model or a similar floor plan. Your apartment will be freshly cleaned and move-in ready.

Our upper-floor and corner floorplans feature spacious windows, large windows, and open layouts that maximize natural light, along with 3-panel sliding glass doors and glass-paneled patio or balcony doors. Ask our leasing team for the sunniest options!

Our apartments feature ceilings ranging from 10 to 15 feet throughout. Ask our team for availability.

No, we do not have any floorplans that offer a den or home office space. 

Every home is professionally cleaned and inspected before move-in. Appliances and fixtures will be in clean and working condition. Please complete your move-in inspection within 48 hours.

Absolutely! We will note your preferences -- including a specific floor, building, view, or proximity to the clubhouse and other amenities. Our team will do their best to match you.

Availability changes quickly! We recommend submitting your application as soon as possible. Contact our leasing office for current availability.

Our leasing team will present you with comparable alternatives matching your preferences for floor plan, size, floor, view, location, and move-in date.

We will notify you approximately 80 days before your lease expiration with renewal options. To renew, select your preferred lease term and sign your renewal agreement online through the Resident Portal or contact the leasing office.

Rent can be paid securely through our Resident Portal using debit card, credit card, or ACH bank transfer. Visit the Ivory Lantana Resident Portal.

Rent is due on the 1st of each month. A late fee will be applied if rent is not received by the 3rd.

In addition to monthly rent, residents are responsible for water and sewer billed based on usage, electricity based on usage, trash and pest control per month, OnCall Parking per year or monthly, optional rent reporting, and applicable pet fees, parking fees, storage fees, or renter’s insurance charges.

Early termination is possible with 60 days’ written notice. The stipulations depend on the early-termination option selected when the lease was signed. Under Choice 1, an early-termination fee equal to two months’ base rent will apply, along with rent and other applicable charges through the end of the month in which possession is returned. Under Choice 2, there is no fixed early-termination fee; however, the resident may remain responsible for rent and other applicable charges until the apartment is re-rented or the lease expires. Please review your lease or contact our office.

We recommend setting up utilities at least one week before move-in:
- Electricity: Florida Power & Light
- Water/Sewer: Community-billed and sub-metered per apartment
- Gas: N/A
- Internet: Hotwire Communications

Yes. Ivory Lantana is wired for high-speed internet through Hotwire Communications.

Internet service is available through Hotwire Communications. Hotwire Communications is our community’s internet provider. Contact Hotwire Communications for available plans and pricing.

Yes. Complimentary Wi-Fi is available in the clubhouse and pool decks.

Electricity is provided by Florida Power & Light. Contact them at 1-800-226-3545 or their website. We recommend doing this at least one week before move-in.

Yes! Our professional maintenance team is available to assist. Standard maintenance is available during regular business hours, and emergency maintenance is available 24/7.

Submit requests through the Ivory Lantana Resident Portal, or call our leasing office at 561-559-2939. For emergencies, call the leasing office and follow the prompts to reach the emergency maintenance line immediately.

Standard requests are typically completed within 1–3 business days. Complex repairs may take longer -- we will communicate any delays. Emergencies are prioritized.

No. We do not offer furnished apartments, but our team can recommend local furniture rental services.

Yes. All homes include a full-size washer and dryer.

All homes at Ivory Lantana include:
- Stainless-steel refrigerator, range, dishwasher, and microwave
- Quartz countertops and modern cabinetry
- Wood-style flooring in the living areas
- Full-size washer and dryer
- Walk-in closets

Yes. Select apartments include a private patio or balcony.

No. Per fire safety regulations, grills are not permitted on patios or balconies. Community grilling stations are available in the open-air pavilion areas.

No. Subletting and short-term rental platforms such as Airbnb, VRBO, or similar services are not permitted per your lease agreement.

With approval. Paint requests require prior written approval. Any approved colors must be returned to the original color at move-out, or a repainting fee will apply.

Yes! Standard hanging using nails or small anchors is permitted inside the apartment. Excessive damage beyond normal wear and tear may result in deductions from your security deposit. Curtains are permitted inside the apartment but are not permitted on patios or balconies.

Ivory Lantana offers: - Keyless entry and smart locks. - Smartphone access to community entry points through the SmartPlus app.

Yes. Our homes feature modern electrical setups and USB charging outlets in select locations. Contact our leasing team for details.

Submit a maintenance request through the Ivory Lantana Resident Portal or call 561-559-2939 as soon as possible. Our team will address it within 1–3 business days. For urgent issues, such as an active water leak or HVAC failure, call the emergency maintenance line immediately.

Ivory Lantana is a resort-style community with amenities including:
- Two resort-style swimming pools
- A 24-hour fitness center
- A clubhouse and resident gathering areas
- A movie theater
- A golf simulator
- A putting green
- A podcast room
- A dog park
- Open-air pavilions with grilling stations
- Indoor storage units
- Detached garages

Amenity areas are for residents and approved guests only:
- No glass is permitted in the pool areas
- Guests must be accompanied by a resident
- Each resident may bring up to two guests
- Dogs are not permitted on the pool deck or inside the pool area
- Observe all posted amenity hours and quiet hours
Full community standards are in your lease and welcome packet.

The clubhouse is open Monday–Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 1:00 PM to 5:00 PM. Fitness center hours: 24/7 with resident access.

Yes. The clubhouse is available for private reservations. A reservation fee of is required. Contact 561-559-2939 to book. Availability is first-come, first-served.

The pools are open daily from 9:00 AM to 9:00 PM. Hours may be adjusted seasonally -- check the resident portal or contact the office for updates.

Yes! Open year-round, weather permitting.

Yes! Ivory Lantana features landscaped courtyards, a dog park, a putting green, open-air pavilions with grilling stations, and community green spaces available for all residents.

Yes. Our apartment buildings have elevators. Our villa-style homes have private entrances and do not include elevators. If you have accessibility needs, please contact our leasing team.

Apartment residents have access to community parking through OnCall Parking, and select villa-style homes include an attached one-car or two-car garage. Designated guest parking is available throughout the community.

Yes. Covered reserved parking and detached garages may be available for an additional monthly cost. Contact the leasing office for current pricing and availability.

Each licensed resident may register one vehicle through OnCall Parking. A motorcycle is considered a vehicle and is subject to the same registration and parking requirements. Villa-style homes may also include an attached one-car or two-car garage.

Yes. We provide designated recycling options on-site, including separate containers for cardboard, plastic, and paper. The cardboard recycling dumpster is for cardboard only, and all boxes must be flattened before disposal. Please use the appropriate bins for each material and follow posted guidelines to ensure proper recycling.

Valet trash service is provided in the Villas and is collected from outside your apartment door on designated service days. Trash must be securely bagged and placed inside the provided container during the permitted pickup times. Cardboard must be flattened and taken to the designated cardboard-only dumpster. In the Towers, residents use the in-building trash chutes for regular bagged waste disposal. Cardboard and oversized items must still be flattened and taken to the designated cardboard-only dumpster.

Packages are delivered directly to your apartment front door.

Yes. Indoor storage units are available for a monthly fee. Contact the leasing office for sizing and availability.

Your attached or detached garage is the ideal place to store bicycles securely. For residents without a garage, bicycles may be stored inside their apartment. In addition, bike racks are available throughout the community for convenient short-term parking. Bicycles may not be stored in hallways, stairwells, or other common areas.

Yes. Quiet hours are 10:00 PM to 7:00 AM daily. We ask all residents to be respectful of neighbors.

You will have full access to all amenities beginning on your move-in date. Your amenity band and SmartPlus access will be activated at your move-in appointment.

Yes! We welcome pets at Ivory Lantana. We allow up to two pets per home with a combined weight of 75 pounds. Breed restrictions apply -- see our full pet policy.

We welcome cats and dogs:
- Max pets: Two per home
- One-time pet fee per pet
- Monthly pet rent per pet
- Pet registration fee: $30
- Weight limit: Maximum combined weight of 75 pounds
- Breed restrictions: Breed restrictions apply -- contact us for the complete list
- Yard responsibility: Residents must maintain a clean yard, including prompt pet-waste removal.
All pets must be registered and screened through PetScreening.

Yes! Each resident may bring up to two guests at a time. Residents are responsible for ensuring guests follow all community rules. Guests must be accompanied by a resident at all times.

Yes! Guests must register their vehicle in the OnCall Parking app before parking in the community. There are no designated guest parking spots. Guest parking is limited to 14 days per month. Please be mindful of neighbors and avoid blocking garages, driveways, or fire lanes.

Guests may stay for up to 14 days per month in accordance with the lease, and no prior approval from management is required. Please ensure that any guest vehicle is properly registered, as required by community policy.

Ivory Lantana is nestled in Lantana, Florida, offering the feel of a quiet residential neighborhood with easy access to I-95, nearby beaches, shopping, restaurants, Lake Worth Beach, Boynton Beach, and West Palm Beach.

Yes! Nearby grocery options:
- ALDI -- Approximately a 3-minute drive
- Winn-Dixie -- Approximately a 5-minute drive
- Costco Wholesale -- Approximately a 5-minute drive
Note: The community is designed for car-friendly living.

Nearby dining options include:
- Old Key Lime House -- Waterfront seafood and American cuisine -- Approximately a 7-minute drive
- Ravish Kitchen & Cocktails -- American cuisine and cocktails -- Approximately a 7-minute drive
- Riggins Crabhouse -- Seafood -- Approximately a 5-minute drive
See our full neighborhood map online. 

Nearby coffee options:
- Dunkin’ -- Approximately a 3-minute drive
- Common Grounds Brew & Roastery -- Approximately a 10-minute drive

Highlights near Ivory Lantana include:
- Lantana Municipal Beach -- Approximately a 10-minute drive
- Lake Worth Beach and Downtown Lake Worth -- Approximately a 10-minute drive
- Lake Osborne and John Prince Park -- Approximately a 10-minute drive
- Downtown West Palm Beach -- Approximately a 15–20-minute drive

Residents enjoy easy access to:
- Palm Tran bus service -- Stops and routes throughout Lantana and Palm Beach County
- Lake Worth Beach Tri-Rail Station -- Approximately a 10-minute drive -- Regional train service between Palm Beach, Broward, and Miami-Dade counties.

The commute from Ivory Lantana to West Palm Beach:
- By car: Approximately 15–20 minutes via I-95
- By public transit: Approximately 30–45 minutes using the Lake Worth Beach Tri-Rail Station

Ivory Lantana is served by the School District of Palm Beach County:
- Elementary: Barton Elementary School
- Middle: Lantana Middle School
- High School: Lake Worth Community High School
For more options visit GreatSchools.org or contact the School District of Palm Beach County directly.